Our Services

IT Support

Most businesses are hugely dependent on IT systems now and we all know how frustrating it can be when some thing's not working as it should. When you need someone to take ownership of your IT problems, whether they be niggles or disasters - Talk to Ebstar

Ebstar Provides tailored IT Support for individual clients.

Our IT support staff are all trained to the highest level and work from our Stoke-on-Trent office so you are guaranteed that someone is close by to assist you; however trivial the problem may seem.

The Bomgar™ platform that Ebstar use is very secure and needs no additional software. It is a secure web based technology and all you need to do is browse to Ebstar's remote support web page and enter a code that is given to you by your support technician. Contact us now for a full demonstration.

Installation & IT Consultancy

We know that your core focus is not IT based and that's where Ebstar comes in, providing up-to-date IT consultancy. We can guide you in the right direction in picking a firewall product, project management, or even a new computer  upgrade. 

Our Stoke-on-Trent based Offices are an ideal location for us to come to you and see exactly what needs doing. 

Ebstar offers a full range of consultancy services:

  • Infrastructure design and installation (Wired or Wireless)
  • Network design and Implementation
  • Hardware and software supply and deployment
  • Security auditing and implementation
  • Email & Messaging Systems
  • Integration of existing software application
  • Internet consultancy

Call us now for an informal chat to see how we can help you gain a competitive advantage.

IT Security

As more computers and networks are connected to the Internet, so the security risks are increased. Virus infections, SPAM and Spyware are disruptive to your business - Ebstar can identify areas or risk and provide cost effective solutions to keep your IT systems running smoothly.

Network Security

An audit of your computer network will often highlight areas that can be improved relatively easily. Often we find that our clients have the right things in place - it's just that they need to be set up properly. Ebstar can audit your system, identify problem areas, and provide cost effective solutions.


We recommend anti virus products from SOPHOS, a world leader in IT security and control. Sophos products offer complete protection and control to business, education and government organisations – defending against known and unknown malware, spyware,intrusions, unwanted applications, spam, and policy abuse, and providing comprehensive network access control (NAC). Reliably engineered, easy-to-operate products protect over 100 million users in more than 150 countries.

Remote Access Technology

Our solutions allow managed remote access to your network. We provide VPN solutions that are fast, cost-effective and extremely secure. We can do this by supplying a "best of breed" hardware solution or even utilising equipment you may already have. Ask us about the Netpilot range of firewalls.

IP Telephony

With ever increasing convergence between communications and computer systems, We have added the Panasonic KX-NCP range to our portfolio. This is a modular IP based system, suitable for companies with up to 100 extensions.

Why Choose IP?

One of the key drivers of converging voice and data networks is cost saving. Money can be saved, with the right IP telephony solution, in almost all areas - from deployment and management time and costs to ongoing charges. IP telephony can help your organisation gain a competitive advantage, boost employee productivity.

Ebstar can now offer a one stop solution for all of your IT and communication requirements. Call us now to see how we can add value to your business.

We specialise in the SME market, tailoring bespoke IT solutions for businesses from 2 to 500 users. Whether you need a cable or a "ground up" re-design of your networked system - call Ebstar on 01782 557700 or email support@ebstar.co.uk